You are hereReturn Policy
We value you as a customer, and it is important to us that you are completely satisfied with each purchase. For that reason, you may return any item by bringing it in or shipping it to the store. Please call or email the bookstore if you are shipping a return item.
Items must be:
- Returned within 30 days of purchase.
- Accompanied by a receipt, packing list, or other proof of purchase.
- In saleable condition.
We do not offer cash refunds on web sales. Instead, all returned items will be replaced with an equivalent amount of store credit. Shipping charges will not be included in the total refund amount unless the wrong book was shipped. Customers are responsible for shipping charges on returned books.
Electronics Return Policy: Returns within 15 days of purchase with reciept. Must be in unopened / sealed packaging
Due to the nature of ebooks, all ebooks sales are final and nonrefundable.
All sales items and used/out-of-print/hard-to-find books are nonreturnable.
Gift certificate policy: please remember that our gift certificates are like cash - we do not track gift certificates at the bookstore. Waucoma Bookstore is not responsible for lost or stolen gift certificates and cannot replace the gift certificates.